PQZ Help Centre: Setup, Channels, Facts and Billing
HELP CENTRE

PQZ help centre

Step-by-step answers for setup, channels, brand facts, billing and your account. Cannot find it? Email [email protected].

CONTACT USGLOSSARY
HELP ARTICLES

Popular help articles

The questions people ask most.

Running the first scan

Connect your website and check the Brand Kit.

READ

Connecting a channel

And what to do when a post fails.

READ

Approving brand facts

Approve, edit and remove facts.

READ

Billing

Plans, credits and invoices.

READ

Roles and security

Invitations, roles and two-factor login.

READ
WHAT IS SLOWING YOU DOWN?

Pick your biggest bottleneck

See how PQZ handles it, then try it on your own website.

A month of posts from one plan
Content Autopilot
PLANNING

A month of posts from one plan

Set your goal, topics, post types and schedule once. Content Autopilot drafts 30 days of posts for every channel, shows the credit total and waits for your approval.

✓30 days drafted in one run
✓Holidays and awareness days included
✓Nothing publishes until you approve
A score for your ad account, and the fixes
Meta ads
ADS

A score for your ad account, and the fixes

Ads Overview scores your Meta ad account and ranks what to fix. Create Ad and Bulk Ad Launcher turn your images and videos into ads in a few steps.

✓Account score and recommendations
✓Five texts and five headlines per ad
✓Retargeting and retention audiences
On-brand images from a phone photo
Create Image
DESIGN

On-brand images from a phone photo

Ten image tasks, from Product on white to Sale poster and Carousel. Your product stays exactly as it is, and your colours, fonts and logo are applied for you.

✓Ten tasks with credit costs shown
✓Every size from one design
✓Results go straight into posts and ads
Create Video
VIDEO

UGC, product ads and faceless videos

Answer a few questions and PQZ writes a script from your approved facts. Edit any line, pick a presenter, then render with voice, music and captions.

✓Eight presenters
✓15, 30 or 60 seconds
✓Captions for sound-off viewing
Only facts you approved are ever stated
Brand Kit
ACCURACY

Only facts you approved are ever stated

The website scan finds your facts and shows where each one came from. You approve them, and posts, replies and ads use nothing else.

✓Every fact linked to its source
✓Words to avoid kept out
✓PQZ asks when a fact is missing
Every comment and review in one list
Social Inbox
REPLIES

Every comment and review in one list

Comments, messages, mentions and Google reviews from every channel, with suggested replies written from your approved facts.

✓All channels in one inbox
✓Replies with the right details
✓Keyword auto replies
IN THE APP

Where things are in PQZ

AI BRAND SCAN

Type your website. PQZ learns your brand in about two minutes

Logo, colours, fonts, voice, products and facts

The website scan reads your public pages and builds your Brand Kit. Every fact comes with the page it was found on, and nothing is used until you approve it.

✓Only your website address needed
✓Every fact linked to its source
✓Used by every feature in PQZ
northwindstudio.comScan my website
24 pages readAbout 2 minutes
Identity
N
Headings: Playfair · Body: Lato
WarmDirectCrafted
Facts found3 to review
Free delivery over $300
/delivery
Approved
Workshops every Saturday
/workshops
Pending
Spring sale 20% off
/sale
Pending
SOCIAL ACCOUNTS

Connect ten channels once

Health status on every connection

Connect Instagram, Facebook, Threads, LinkedIn, Pinterest, Bluesky, Mastodon, Telegram, Discord and Tumblr. Most open the channel's own sign-in page; for Telegram and Discord you add the PQZ bot to your channel. Each account shows its health, and PQZ warns you before a connection expires.

✓Official sign-in page for every channel
✓Health status for every account
✓Reconnect in one click when needed
Post

Connected accounts for Harbour Café

PublishingSocial accounts
INInstagramHealthyPublished
FAFacebookHealthyPublished
THThreadsReconnectRetrying
FAQ

Questions

How do I start?

Sign up, type your website and PQZ builds your Brand Kit in about two minutes. See running the first scan.

Why did my post not publish?

Check the Queue view for the reason, and the dashboard for accounts that need reconnecting. See connecting a channel.

How do I change plan?

In Settings › Billing. See billing.

How do I invite my team?

In Settings › Team. See roles and security.

7 days free · No card needed

Scan your website and see your Brand Kit and first drafts in minutes.

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Your social media, run end to end